Cancelation Policy

At SHOZLY, we understand that sometimes circumstances change and you may need to cancel your order. We strive to provide the best customer service possible, which is why we have implemented a cancelation policy that allows you to cancel your order before it is shipped.

Cancelation Requests:

If you wish to cancel your order, please contact our customer service team as soon as possible. You can reach us by email at [care@shozly.com]. Please provide your order number and the reason for cancelation in your request.

Cancelation Eligibility:

In order to be eligible for a cancelation, your order must meet the following criteria:

• The cancelation request must be made before the order is shipped.
• The cancelation request must be made by the customer who placed the order.

Cancelation Process:

Once we receive your cancelation request, our customer service team will review it and confirm if your order is eligible for cancelation. If your order meets the cancelation criteria, we will process the cancelation and refund the full amount paid to the original payment method within 14 business days.

Please note that if your order has already been shipped, it will no longer be eligible for cancelation. In such cases, you may refer to our return policy for further assistance.

We strive to provide accurate and up-to-date information, but please note that our cancelation policy is subject to change without prior notice. We encourage you to review our cancelation policy regularly for any updates.

If you have any further questions or need assistance with canceling your order, please do not hesitate to contact our customer service team. We are here to help!